Terms of Use

Please read the terms of use and conditions of SKB Electronics (referred as ‘we’, ’our’, ’SKB’, ‘SKB Group’ and ‘us’). By continuing to browse this site (referred as ‘website’), you (referred as ‘user’ and ‘visitor’ and ‘customer’) are bound to agree of our terms and conditions.

SKB reserve the discretion to add, append, change, and delete the terms of use any time. We request users to read our terms on a regular basis. The updated terms of use are published over here.


Last updated date: 26th Jan, 2014.


For any questions and clarifications of terms of use, email us at support@skbelectronics.com

The terms and conditions given here are written based on the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000. We request the user to comply with these rules and regulations act.


Usage Limit

By using our site, you agree that you are more than 13 (thirteen) year old and you are entitled to browse the topics apply to you. SKB does not commit to provide appropriate content based on the age group. The user can browse the site at their own responsibility.


Regarding Privacy

We value your privacy and your personal information shared on our site is received, processed, and stored as per our privacy policies mentioned here. privacy policy


Our Copyrights

We request users not to copy, reuse, and transmit the images and contents of SKB website. We hold the copyrights of the images and contents published on our website and we don’t entertain the usage of our contents for both commercial and personal usage. Please avoid doing copyright infringement on our site.


Disclaimer

We believe that the information published on our website is accurate and error-free. We make all possible efforts to verify its accuracy and if you find any wrong or unclear information, please report us at support@skbelectronics.com.We strive to publish the accurate information for the benefit of our users. The home appliance and consumer electronics images published solely for information purposes. They don’t depict any brand specific models and appliances. Actual models may differ in size, weight and colour. SKB does not guarantee on the accuracy of the images depicting the real models.

The website is available on all days throughout the year. Under certain conditions like maintenance, technical upgrades, and unexpected conditions like server issues, connection failure due to natural calamities the website would not be available to the user.


Customer Service and Preferred communication medium

All customer queries are clarified within the reasonable timeframe. Our preferred communication medium is either through a telephone call or email. For any feedbacks, complaints, and suggestions email us at support@skbelectronics.com.


Restrictions of Usage

SKB reserve the right to block the usage of the site to certain users with or without a reason due to security concerns of the website and to safeguard the privacy of other users. The user does not have liability in this regard.


Disputes

Any disputes arising out with customers regarding the repair services and sales are sorted out directly by SKB Higher management team and the involved user. No third party interference is encouraged or included. For any legal issues and disputes arising out of this mutual agreement between the SKB and the user is subject to jurisdiction of Chennai, Tamil Nadu, India.


Important terms and conditions of SKB

The following terms and conditions are applicable to our services. The user is bound to accept these conditions to avail services from SKB.

  • SKB gives warranty only on the repair services. It comes with a 30 day warranty. When you encounter the exact problem again, we will waive off our repair service costs.
  • The spare parts warranty is directly provided by the manufacturers. SKB is not responsible and guarantee quality of the parts. It is the user’s responsibility to deal quality of parts with manufacturers.
  • Additional transportation charges are applicable for transporting defected appliances. The user needs to bare this additional cost. This service is optional to the customers.
  • All the tips published in this website are based on the fair usage of the products. Users need to follow the instructions with their own responsibility. SKB provides these details based on the experience as a recommended practice. This should not be considered as the official guidelines for your products from the manufacturers.
  • We provide AMC (Annual Maintenance Contract) also. *Conditions Apply

Contact Us

For any questions and clarifications of terms of use, email us at support@skbelectronics.com.


You can reach us at this mailbox.

SKB Electronics

No.13 (Opposite TB Hospital),
Kuppusamy Street,
Sunramal Nagar,
Tambaram Sanitorium,
Chennai, Tamil Nadu 600047.


Repairs & Services Request Form



*Note:The Repairs & Services available only in Chennai